Returns & Replacements – Cashmere Furniture

At Cashmere Furniture, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a clear and hassle-free returns and replacements policy to ensure your peace of mind.

We are committed to making the return and replacement process simple, transparent, and customer-friendly.

If your furniture item arrives damaged, defective, or different from what was ordered, you can request a return or replacement within the specified time period. Simply contact our support team with your order details and images of the issue, and we will assist you promptly.

To be eligible for a return or replacement, the product must be unused, in its original condition, and include all original packaging and accessories. Customized or made-to-order furniture may not be eligible for return unless there is a manufacturing defect.

Once your request is approved, our team will arrange pickup or guide you through the return process. After inspection, we will proceed with a replacement, repair, or refund based on the situation.

Refunds are processed through the original payment method or as store credit, depending on the case. Please allow a few working days for the refund to be completed after approval.